Delivery and Returns

Delivery Information.

Worldwide postage available.

Orders are typically dispatched within 1-3 days of order being placed. If the item is out of stock this may cause delays, please check with us before ordering if this would be of concern. Once your order is dispatched you will receive a confirmation email with tracking information. Typically orders are sent using “Royal Mail Special Delivery” or “24 Tracked”.

We offer free postage on orders over £450 excluding exceptionally large or heavy products.

Returns.

We offer a 7 days return policy for any non bespoke products. If you are not happy with your order, be sure to contact us within 7 days of delivery to be eligible for exchange or return.

A refund or exchange will be issued once we have received the item back in an unused condition and in its original packaging. We will be unable to accept a return if the item has been used or not in its original packaging. Items need to be received by us within 7 days of you notifying us on your intention to initiate a return, otherwise the refund request will be voided. Returned orders may be subject to restocking/rehandling fees.

When returning your order, please ensure you package it carefully and purchase the necessary insurance to cover the value of the goods, as we will not be able to accept a return if the item is damaged or lost during the return delivery. Include a note with your order number, name & contact details. Shipping costs are non refundable.

Please Note: We do not accept returns for special order/bespoke items.

Return address:

BM Performance Limited

Unit 3 Leekbrook Junction

Leek

Staffordshire

ST13 7AU